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Dear valued customer,
NORA (hereinafter referred to as the “NORA”, “we”, “us”, “our”) is a brand name used and operated by a business entity Borealis life LLC, which is a limited liability company incorporated in USA, company No. 20201801961, with a registered office address at 1942 Broadway St., Ste 314C, Boulder, CO, 80302, US.
We care about the protection of your personal information and follow the requirements of applicable data protection laws protecting information about you at our Company.
Why do you collect information about me?
Which information do you collect about me?
Why do we collect your information?
2.1. To process your purchase requests on our Website, receiving payments, and delivering purchased goods;
First name, last name, delivery address, telephone number, email address, information about your paid purchase price and currency, your credit card brand, type, BIN number, and credit card issuer country.
We conclude and execute a contract with you and we need this data to process your purchase request and deliver your purchased products.
2.2. To process payments on the website
We conclude and execute a contract with you, upon which we need to collect payments from you.
2.3. To provide you with personalized offers, marketing materials, and specials.
IP address, email address, telephone number.
We need this information so that we could send you some information or marketing leaflets, letters, emails or to inform you about the special offers or deals that we might have for you, depending on your location or other properties.
2.4. To ensure the security of our Website and continuously improve it for you – where you visit our Website
IP address or other device address or ID, web browser and/or device type, hardware and software settings and configurations, the web pages or sites that you visit just before or just after visiting the Site, the pages you view on the Site, your actions on the Site, and the dates and times that you visit, access, or use the Services. When you use the Site on a mobile device, we may also collect the physical location of your device by, for example, using satellite, cell phone tower, or wireless local area network signals.
We have a legitimate interest to ensure the security of the website, as well as the smooth operation of the Website and the correct display of the Website to you.
2.5. To manage our accounts on social media - where you interact with us via our social media accounts
Name and surname, e-mail address, gender, country, picture, message, time and date the message was received, the content of the message, message attachments, response to the message, time of response to the message, information about Company's rating, comments on a post, post shares, information about post reactions.
2.6. To handle queries, requests, and complaints submitted by you – where you submit one
Name, surname, e-mail address, country, telephone number, subject of your inquiry, date of your inquiry, the content of your inquiry, attachments to your inquiry, reply to your inquiry
You agree to that by choosing to provide us with an inquiry or claim and we have a legitimate interest to do handle your queries.
2.7. To protect our rights and interests for legal reasons
The information listed under Paragraph 2.1 above, documents and attachments sent to you, documents and attachments submitted by you, procedural documents, court rulings, resolutions, decisions
We have a legitimate interest to defend our rights in legal proceedings.
If the case arises - information about criminal offenses and convictions
This data is necessary for the establishment, exercise, or defense of legal claims.
3. Which information do you have to provide us with
Please refer to Section 2 above - you have to provide us with the information which we need to process your purchase requests that you submit on the Website, as well as to handle your inquiries, requests, claims, etc. In case you do not provide us with this information, we will not be able to sell our goods to you and provide you other benefits that you would get as our user.4. What do we do with your information
We use your information for the purposes specified in Section 2 above. These are the main group of actions that we do with your personal information:
You have the right to request that we would not sell your personal data. Your request to opt-out from the sale of our personal data will be effective for 12 months, after which we might ask you to opt-in to the sale of personal data.
You can opt-out from selling your personal data by emailing us at email@example.com or clicking a “Do Not Sell My Personal Information” link on our Website.
We will comply with your opt-out request within 15 business days from receiving your request.
We may refuse to stop selling your data if a sale is necessary for us to comply with legal obligations, exercise legal claims or rights, or defend legal claims, or if the personal information is related to certain medical information, the consumer credit reporting information, or other types of information exempt from the CCPA.
You have the right to request that we would disclose to you what personal information we have collected, used, shared, or sold about you, during the last 12 months of your inquiry. Specifically, you have the right to request disclosure of the following data related to you personally:
You can provide your "Right to Know" request by emailing us at firstname.lastname@example.org.
We will respond to your "Right to Know" request within 45 calendar days. If necessary, we have the right to extend our response deadline by another 45 days (90 days total) by notifying you about that.
We may refuse to accept your "Right to Know" request and not disclose your personal information, if:
You may request that we would delete your personal information that we have collected from you and tell our service providers to do the same. However, many exceptions allow us to keep your personal information.
You can provide your request to delete your information by emailing us at email@example.com.
We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services only because you are a California resident or if you exercise your rights under the CCPA.
Whenever we receive your request under the provisions of this Section 8 above, we will have to verify your identity to determine if the request is provided by the consumer about whom we have personal information and to determine that you are a Californian resident.
Accordingly, we might ask you for additional information for verification purposes and we would use such information for this verification purpose only.
This cookie is installed by Google Analytics. The cookie is used to calculate visitors, session, campaign data, and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
This cookie is installed by Google Analytics. The cookie is used to store information on how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number of visitors, the source where they have come from, and the pages visited in an anonymous form.
This cookie is associated with Shopify's analytics suite.
This cookie is set by a website built on the Shopify platform and is used in association with a shopping cart.
This cookie is set by a website built on the Shopify platform and is used to track landing pages.
This cookie is set by websites built on the Shopify platform and is used in connection with customer login.
The cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.
This cookie is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.
If you have any questions, inquiries, requests, or complaints regarding our use of your personal information, please contact our customer support at firstname.lastname@example.org.
You can also send us a postal mail at:
PO box: Borealis Life LLC, 600 17th Street Suite 2800 South Denver, CO 80202, USA