Once you have placed your order on the Website and made the payment, we will process your order within 1-2 business days. Usually, if you have placed your order before 12 AM Eastern time, we will process your order same day, if later – then within the next business day. If you choose standard delivery, we will deliver your products within 1 to 10 business days, depending on shipping method selected.

You will be provided with a shipping costs estimate on the check-out page, once you have provided your shipping address details.

Please be noted that:

the shipping terms may be affected by customs, natural occurrences, transfers to the carrier, air and ground transportation strikes or delays, pandemic, etc. We will be not responsible for delays if the shipment will be delayed due to the aforementioned reasons;

once Your order has been processed and dispatched we will not be able to accept any changes to Your order.

All Products purchased on our Website will be delivered to you by UPS, FedEx, USPS, or DHL mail. After we finish processing your order we will send you a confirmation letter containing your shipment tracking number. You will be able to track your order by following the tracking link that we will provide to you with a confirmation letter.

In case your purchase does not reach you within 10 business days, please report to our customer support and inform us about an acceptable and reasonable additional period of time upon which we will deliver you your purchase. You shall be entitled to terminate the purchase only if We have failed to deliver your purchase within the additional time limit. Please be noted, that you cannot claim to not have received the purchased goods if the rules set out in this provision are not followed.

Excluded Shipping Destinations:

The list below is NOT intended to be an exhaustive list of excluded shipping destinations. Certain states, counties, cities, municipalities, and destinations may NOT be listed. Certain shipping destinations are dynamic and subject to change in accordance with executive and court orders. Shipping destinations subject to change WITHOUT any prior notice to ensure compliance with state regulations. Customer is responsible for knowing and complying with local laws or ordinances regarding hemp products.

We do NOT ship to the following states:

Missouri, Nevada, Pennsylvania, Iowa, California, Georgia, Hawaii, Louisiana, Maryland, Maine, Massachusetts, Michigan, Minnesota, Mississippi, Montana, Nebraska, New Hampshire, North Carolina, North Dakota, South Carolina, South Dakota, Washington, Idaho